Mom: Oh, and I forgot to mention! Our complaints manager has been sick for the last week or so.
Me: Oh, poor George! Well, you have to admit, he is getting on there. You know. I mean, I’m not saying he’s old, but…
Mom: No, neither are we.
Me: …Does it ever strike you as odd that the only recipient of a customer service award on your floor spends most of his time sleeping in a filing cabinet?
Mom: Well, he comes out to take complaints.
Me: Well yeah, but…
The complaints manager at the TD bank at Edmonton Centre is a Japanese fighting fish named George who has a little plastic office suite in his tank. He even has an official TD nametag indistinguishable from the other employees’ tags. Not that they should distinguish because he’s a fish, but… I mean, I’m not a speciesist at all, but… I’m going to go lie down now.
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